Support

Email support@LeanAnchor.com and we'll get back to you.

Common questions

How do I cancel my subscription?

If you subscribed in the iPhone app, cancel in iOS Settings → your name → Subscriptions. If you subscribed on the web, open Manage Account in the app. Cancelling stops the renewal; you keep access until the period you have paid for ends.

The AI scan says it can't analyse my photo

The scanner tells you when it cannot produce a reliable estimate rather than guessing, because an invented meal would corrupt your log. Try a clearer, better-lit photo of the whole plate, or add the meal manually.

Why is my protein target higher than other apps show?

If you have recorded a GLP-1 medication, LeanAnchor raises protein to 35% of intake to help protect lean muscle during rapid weight loss, rather than the standard 30%. Remove the medication from your profile to see standard targets.

How do I delete my account and data?

In the iPhone app, open Profile → Delete Account. It removes your account and every meal, exercise, sleep and medication record immediately — there is no waiting period and nothing is retained.

On the web, email support@LeanAnchor.com from the address on the account and we will delete it for you.

Can I get a copy of my data first?

On the Pro plan, Profile → Export gives you a CSV of your complete log and a printable clinical summary for an appointment. Export before deleting, because deletion is permanent.

LeanAnchor is a nutrition tracking tool. It does not provide medical advice and is not a substitute for your doctor or a registered dietitian.